Have you got a cricket bat with a handle that is broken or cracked? We will replace your old handle with a brand new high-quality Manu cane handle
If your bat has cracks running down the shoulders onto the blade, you also require a minor crack repair.
PLEASE NOTE: We offer a 12-month warranty on handle replacements as long as there wasn't any previous damage to the shoulders or neck of the bat. If you send in a bat without a handle it will be replaced with a standard SH length unless you let us know otherwise.
Remove - The existing broken handle & stickers covering the splice
Glue - A new Singapore Manu cane handle into place
Shape - The handle to your specified shape
Full Refurbishment - Sand, polish and fix any minor surface cracks on the bat (Optional)
Bind - The new handle with a high-quality thread
Grip - Apply a new grip of your choice
PLEASE FOLLOW THESE STEPS:
Place your order online or pop in-store for the services and repairs you require (please get in touch if you need any assistance). If you are based outside of NZ, please get a shipping quote before placing your order. Please don't send your bat/s in unless you've placed an order.
Send your bat into our workshop from anywhere around the world (Fantail doesn't organise or pay for this) with your order number and name attached. This is vital to connect your bat/s with your order. Please don't send your bat cover; it may not be returned.
Your bat will join the queue as soon as it arrives. You won't be notified when your bat arrives.
Once complete, your bat/s will be couriered to the address given in your order details (the return shipping is calculated and paid for in the checkout of our website). You will be sent an email with the tracking details upon dispatch, or we will let you know that it is ready for pick up.
PLEASE NOTE: if you place an order and change your mind. You'll only receive a refund of the order value minus the transaction fee (between 2 & 5% of the order value).
Send or drop your bat/s off to the following address:
Fantail 84C Elizabeth Knox Place St Johns, Auckland 1072 New Zealand
We can have 60+ open orders at any given time, and as we work on a first-come, first-served basis, it's not possible to provide you with a time or day, so please don't call the store.
We can, however, provide you with our current timelines VIEW HERE
If you are concerned that your order has been completed but haven't been notified, click on the order status button in your email receipt.