Current Timelines
These timelines are a guide not a guarantee and change throughout each month.
We will do our best to have your order ready as soon as possible. If you are collecting your bat you will receive a text when your order is ready for pick up. Otherwise you will receive an email once your order has been dispatched with tracking details.
Please don’t call the store. We can have 60+ open orders at any moment, and as we work on a first-in, first-served basis, we can’t give you a time or day. Therefore, we can only provide you with current timelines below.
New Bats
Pre-made - 2 to 4 working days once your selection is confirmed - For any services to be completed.
Made to order - 4 to 7 working days once your selection is confirmed - For your bat/s to be made and any services to be completed
Custom - Once your design is confirmed allow 4 to 7 working days - For your bat/s to be made and any services to be completed
Services & Repairs
1 to 3 working days - facings and toe guards.
3 to 5 working days - knocking in and clean face services.
4 to 6 working days - handle replacements and weight reductions.
2 to 5 working days - crack repairs and all other services.